How are you delivering streams/plays?
Tidal tracks are promoted across Universal Music Group’s private networks of fans targeted by genre and demographics. In addition, your track(s) will also be promoted across our own networks. We only need you to provide us with your Tidal link(s) to the track(s) you would like promoted.

Are plays guaranteed?
We 100% guarantee that your song(s) will will be promoted until the number of streams you have ordered are delivered and listened to by the fans on our networks. If for some reason we do not accomplish this then we will issue you a full refund.

Will I make money back?
Yes! Tidal pays one of the biggest royalty rates on each and every stream that your track(s) receives. Obviously, the higher amount of streams you receive the more money you will receive in royalties on your next statement when Tidal pays out.

How do I send you my Tidal link(s) after I’ve purchased?
We will be emailing you immediately at the email you entered at the checkout screen for your campaign details. You can also contact us via the Contact form below or speak to one of our Live Chat agents if you do not receive our confirmation email.

How long will my campaign run for?
Anywhere from 14-180 Days depending on the size of your order. Fans start being delivered to your track(s) usually within 24-48 hours after receiving your order. The larger the order, the longer the duration of your campaign.

Can you deliver plays to just any track?
All songs must already be on the Tidal platform. We do not distribute or upload your songs to Tidal or any other digital store for you. Tracks must be more than 1 minute of length or Tidal will not count the plays as a paid stream. We are currently able to deliver fans and ensure streams for songs in any country. We review each order before submission, so please no tracks of silence, noise or any other funny scam business.

Who will listen to my song(s)?
Your tracks will be promoted to and played almost entirely by fans in your genre and demographic. While we try our best to deliver fans in your region or country, we cannot guarantee geo-targeted streams.

Can you provide me track statistics for my campaign?
Unfortunately, Tidal does not have any type of dashboard or plays counter on their mobile app or website.  We can only tell you how many fans have been delivered and how many have listened according to our own system analytics. Tidal has no possible way currently to see any type of stats until they pay out royalties.  Tidal does not provide access to a track’s historical data.

How long until I get my Tidal royalties?
The other downside for artists promoting on Tidal is how long they take to pay out royalties to independent artists. While Spotify pays out royalties every 30-60 days, Tidal takes much longer and usually it takes them 6-9 MONTHS. (The last Tidal royalty payout took 9 months)

How do I become a VIP member?
VIP members are chosen on a case-by-case basis and are chosen based on order amounts, package sizes, order frequency, and availability.